The US Department of Veterans Affairs is reconsidering a plan to move telehealth therapists back to offices lacking privacy, according to a memo obtained by NPR. The memo, dated April 12, highlights concerns over mental health clinicians’ ability to conduct confidential sessions and emphasizes the need for private workspaces that support trusted and therapeutic relationships with veterans. This decision follows reports and outcry from lawmakers regarding therapists’ fears of being unable to provide therapy in private spaces after a mandatory return-to-work order.

The VA’s move to bring back therapists to offices comes amid efforts to reduce staff numbers following the PACT Act, which allocated funds to expand VA care and benefits. The April 12 memo stresses the importance of maintaining privacy levels during telehealth services, similar to in-person visits. However, there is confusion among clinicians regarding working from home if private office space is unavailable.

The American Psychological Association has raised concerns about VA therapists struggling to meet federal privacy standards, fearing potential attrition and a decline in the quality of care for veterans. The VA, known for its high-quality mental health care, faces challenges in balancing privacy requirements with returning staff to facilities. The agency aims to ensure uninterrupted care for veterans while making necessary accommodations for employees. Despite the uncertainties, the VA’s commitment to upholding federal privacy laws and providing quality care remains paramount during this transition period.